People Partnering

Helping you to cultivate excellence with effective advice, guidance and strategic support 

Every team is different. Each team member has their own strengths, challenges and view of the world. That’s why our people partnering solutions are designed to be flexible and provide the HR support you need.

We can help you develop an effective people strategy that will help deliver your long-term goals and ambitions or take care of your recruitment process. If your strategy includes organisational change such as a restructure, merger or academisation, we can support you through every stage such as consulting and supporting staff, managing redundancies or handling TUPE transfers

How we can help

As your partner we’ll help you deliver your vision for your school, college or multi-academy trust. 

  • Recruitment: From identifying key competencies for senior leadership roles to filtering applications for interview, our recruitment support and assessment centre package can be tailored to your needs. [link to product]
  • Staffing policies: We’ll work with your leaders to develop and implement effective staffing policies and procedures aligned to your values and needs, leaving you to focus on school improvement 
  • Employee relations advice and guidance: from managing a restructure, to supporting with conduct, capability or safeguarding issues, we can provide quick ad hoc advice to long term support with complex cases or we can provide trained investigators. 
  • Safer Staffing Reviews:  We can audit your Single Central Records (SCRs) and recruitment process and provide a rag rated report with recommendations, giving you peace of mind.
  • Mediations: If staff relationships are unstable, let our trained mediators work with both parties to resolve these, saving you management time from costly formal processes 
  • Strategic HR: We can work with your leadership team to plan, design and deliver a data driven People strategy and People plan that supports recruitment and retention and aligns to your strategic plan [link to workshop/thought leadership]
  • Bespoke HR Training:  We run remote and in-person sessions that focus on key development areas, from upskilling leaders to manager employee relations matters effectively, to accredited safer recruitment and mental health first aid training.
  • Employee Engagement:  From designing and analysing pulse surveys and annual wellbeing surveys, conducting stay check-ins or exit interviews, to creating meaningful action plans that drive engagement, we’ve got you covered. 

Flexible partnering tailored to your needs 

We understand that there isn’t a one-size-fits-all approach to supporting your people. That’s why we offer flexible and cost-efficient packages with different levels of support. You choose what’s right for you:

  • Premium HR: Remote, telephone and email access from a named HR contact for all of your employee relations advice and guidance, capped at up to 30 hours per week, or 1,575 hours per annum. 
  • Premium Plus HR: Unlimited remote, telephone and email access via a named HR contact for all of your employee relations matters, plus 12 hours of on-site support per annum. 
  • Platinum HR: Unlimited remote support with all employee relations case work and queries via our dedicated People Partnering team and 25 hours of on-site support per annum plus 1 Safer Staffing Review per annum, 3 half day remote HR training sessions per annum and up to 8 policies of your choice reviewed or 1 workplace investigation.  
  • Bespoke HR consultancy for schools and Trusts: A stand-alone package of support for discrete projects or HR consultancy support delivered by a CIPD qualified HR specialist.
  • MAT and Academy Retainer – 20 hours of remote, telephone and email access from CIPD qualified HR specialist per annum. Designed for Trusts and Academies who have their own internal HR lead but who would benefit from a critical friend for complex staffing matters or one-off projects.  You’ll also benefit from networking opportunities and access to our HR resources and our HR audit.
  • HR Advice and Guidance Retainer: 30 hours of remote, telephone and email access from a named HR contact per annum for all of your employee relations advice and guidance. 

Find out more about our flexible people partnering packages 

 

 

We’ve supported many of our customers for 30 years

We’re committed to working in true partnership and are proud of our 96% retention rate. Our experts will be on hand to support you whatever the future holds.

 

Find out more about our strategic partnering services
Download our brochure

“I would like to take this opportunity to ask you to note the Trust Board's appreciation for the clear and concise advice and support on some particularly delicate matters within the trust recently. The clarity with which Capita Entrust has offered professional advice, has been exemplary”

Chair of Trust, West Midlands Multi Academy Trust

“I want to thank the entire team at Capita — for the outstanding service and unwavering support you have provided to us over the years. You have been an incredible source of advice, guidance, and reassurance to me personally, always just a phone call away — whether during the working day or well into the evening. Your professionalism, patience, and dedication have made a real difference and have not gone unnoticed.   It has been a pleasure collaborating with such a knowledgeable and supportive team who always have gone above and beyond. “ 

Shanaz Hussain, Head Teacher – High School in Blackburn 

“We were delighted with the mediation service offered by Capita Entrust, the mediator was well organised, very professional and efficient. What is more important is that the service had the desired effect in ensuring colleagues are now working together positively once again”  

Michael Phillips – Chief Financial and Operations Officer of Walton Multi Academy Trust.  

“We couldn’t have done the JCNC and policy work without the Capita Entrust people solutions team, great to work with and we really value the working relationship we’ve developed.” 

Trust CFO, Midlands 

Download our product catalogue for more information about the services we offer.

Product Catalogue

Take a look at our training opportunities and events for schools

View our courses

Make an Enquiry

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Or, call us on 0333 300 1900