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Flexible IT Support

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Flexible IT Support for schools, academies and Trusts 


A customisable IT support service designed to adapt to the unique needs of educational institutions. With our IT support, schools maintain full control over their IT infrastructure while having access to Capita Entrusts expert technical team whenever support is needed.

Cost-effective IT support 
Only pay for the IT support services you need

 

24/7 proactive monitoring and alerts 
Addressing issues fast, minimising service downtime and reducing the risk of classroom IT disruptions 
 

Experienced help and support
Providing exceptional support, so you have peace of mind. 
 

Our Services 

A one-size approach doesn't fit all - that’s why we are committed to finding the right services to meet your school's specific needs.

  • On-site senior technicians
  • Remote network and desktop monitoring
  • Telephone and online service desk
  • Major ICT incident and resolution support
  • Cloud, backup, anti-virus, and anti-spasm solutions[OO1]

Why choose Capita Entrust?

  • Gain peace of mind - with a tailored IT support service that’s flexible to meet your changing needs.
  • The field engineering teams are supported centrally by service desk, service management, and resource scheduling teams, all of which are underpinned by leading service management systems.
  • 24/7/365 proactive monitoring and alerts assist in the minimisation of service downtime, reducing risk of disruption to the classroom.
  • The flexible solution delivers cost-effective value in your IT support investment as you only pay for the services you need and gain additional value by the flexibility to use on-site engineer days as required.

Get in touch

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Case Study: St George’s Church of England Found School

Learn more about the holistic and customised ICT solution we deliver to address the school’s challenges.

Read more
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Education Technology Catalogue

Whether you’re a small rural school, local authority or a large multi-academy trust, our Ed-Tech services will be tailored to meet your specific needs.

Read more
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Webinar: Advanced Network Solution

Explore how an advanced network solution can benefit your school or trust, providing the foundation for an innovative, future-proofed, and reliable learning environment.

Watch now

Download our product catalogue for more information about the services we offer.

Product Catalogue

Take a look at our training opportunities and events for schools

View our courses

Make an Enquiry

Contact us to enquire about our services
Send us a message
Or, call us on 0333 300 1900